Terms of use

1. The service

FixxWorx manages public registration, client accounts, users, subscriptions, licences, support and secure launch into independent products such as Artisan Plus.

2. Accounts and security

Users must provide accurate information, protect passwords and report unauthorised access. Tenant administrators are responsible for the people they activate and the roles they assign.

3. Trial, subscription and payment

The Artisan Plus trial lasts 14 days and requires no credit card to start. Continued access is subject to the selected package, payment status and a valid licence. Prices and tax treatment are stated on the applicable quote or invoice.

4. Acceptable use

The platform may not be used to store unlawful content, bypass security, attempt to access another tenant’s data, disrupt the service or share access with unauthorised people.

5. Availability and support

FixxWorx aims for reliable service, but internet, hosting, device and third-party issues can affect availability. Support requests should be lodged through the client portal or configured support channel.