Privacy Policy
Effective Date:
[2025/01/01
Website:
Business Name:
FixxWorx
Contact Email:
1. Introduction
At FixxWorx, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.
We are committed to handling your personal data responsibly, in accordance with the Protection of Personal Information Act (POPIA)
of South Africa, the General Data Protection Regulation (GDPR)
of the European Union, and other relevant international privacy laws.
2. Information We Collect
We may collect the following types of personal information:
Contact Information – such as your name, email address, phone number.Account Information – username, passwords, and preferences if you register on our site.Usage Data – IP address, browser type, access times, pages viewed.Communication Data – when you contact us via forms, email, or chat.Payment Information – only if purchasing services, and always processed securely via a third-party processor.
3. How We Use Your Information
We use your information to:
Provide and improve our services.Communicate with you about your account or our offerings.Respond to queries and support requests.Send newsletters, promotions, or updates (only if you consent).Comply with legal obligations.
We will never sell your personal data.
4. Legal Basis for Processing (GDPR & POPIA)
We process your data under the following lawful bases:
Consent – where you’ve given us permission.Contract – when we need to deliver a service you requested.
Legal Obligation – where required by law.Legitimate Interest – for business and operational purposes.
5. Sharing of Information
We may share your personal information with:
Service Providers – like email hosts, IT support, or payment processors. Legal Authorities – when legally required to do so.Affiliates or Partners – only when relevant and necessary.
All third parties must comply with applicable data protection laws and keep your information safe.
6. Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies help us understand how our website is used and improve it accordingly.
You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.
7. Your Data Rights
You have the right to:
Access your personal information.Request correction or deletion of your data.Object to or limit data processing.Withdraw consent at any time.Lodge a complaint with the Information Regulator (South Africa) or your local data authority.
8. Data Retention
We retain your information only as long as necessary for the purpose it was collected or as required by law. When no longer needed, your data will be securely deleted or anonymized.
9. Security
We take data security seriously. Your information is protected using industry-standard security protocols and best practices. However, no system is 100% secure, and we cannot guarantee absolute protection.
10. International Data Transfers
If your data is transferred outside South Africa, we ensure it is handled according to applicable international data protection laws, including GDPR adequacy requirements or standard contractual clauses.
11. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect information from children. If we become aware of it, we’ll delete the data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.” Your continued use of our services indicates your acceptance of the updated terms.
13. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
📧 Email: [email protected]
🌍 Website:
FixxWorx Terms of Service
Effective Date:
2025
Website:
1. Acceptance of Terms
By accessing or using FixxWorx's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, please refrain from using our services.
2. Description of Services
FixxWorx provides IT consulting services, including but not limited to system integration, network solutions, and IT infrastructure management. Our mission is to enhance your organization's technological capabilities and foster growth.
3. User Responsibilities
Users of our services agree to:
Provide accurate and complete information when required.Use our services in compliance with all applicable laws and regulations.Respect intellectual property rights.Maintain the confidentiality of any login information.
4. Intellectual Property
All content, trademarks, and intellectual property on our website and in our services are the property of FixxWorx. Users may not use, reproduce, or distribute our intellectual property without express written permission.
5. Limitation of Liability
FixxWorx shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of our services.
6. Modifications to Services
We reserve the right to modify or discontinue, temporarily or permanently, our services with or without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
9. Contact Information
If you have any questions about these Terms, please contact us at:
FixxWorx
Email: [email protected]
