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Frequently Asked Questions
Answers To Commonly Questions
What IT consulting services do we offer?
IT Strategy & Planning
Serious:
Helping businesses align technology with goals.
Funny:
Like a GPS for your tech—so you don’t end up in the middle of Nowhere.exe.
Network Setup & Security
Serious:
Designing secure and reliable network infrastructure.
Funny:
We build your digital fortress—and yes, we check for Wi-Fi goblins.
Cloud Solutions
Serious:
Migrating and managing services in the cloud (AWS, Azure, etc.).
Funny:
Putting your files in the sky, but in a way that won't rain on your business.
Cybersecurity Services
Serious:
Protecting against hacks, viruses, and data breaches.
Funny:
Like hiring digital ninjas to protect your cookie jar from cyber raccoons.
IT Support & Help Desk
Serious:
Providing ongoing tech support to employees or clients.
Funny:
The friendly voice on the line when you’ve turned it off and on, and it still doesn’t work.
Data Backup & Recovery
Serious:
Ensuring critical data is saved and retrievable.
Funny:
Like an insurance policy for your digital baby photos and spreadsheets.
Software Implementation
Serious:
Installing and configuring software for business needs.
Funny:
We translate “Please install this” into “Why is this taking 4 hours?”
IT Training & Workshops
Serious:
Teaching staff how to use new systems or tech tools.
Funny:
Turning "I hate computers" into "Look what I can do!" with less crying.
Hardware Procurement & Setup
Serious:
Sourcing and setting up tech gear (computers, servers, etc.).
Funny:
We buy the shiny stuff, plug it in, and make it stop beeping. System Audits & Compliance
Serious:
Reviewing systems for efficiency, security, and regulation compliance.
Funny:
We snoop (legally), fix what’s broken, and make sure the tech police stay away.
IT Support Package Options (2025)
1. 🧍 Sole Proprietor - “The One-Person Army”
Ideal for: Freelancers, consultants, startups-in-a-bedroom
Users: 1
Includes: Remote IT support (up to 5 hrs/month)
Email setup + cloud storage (e.g., Gmail/365)
Basic cybersecurity tools
Data backup assistance
Estimated Cost: R500–R800/month
You do it all—but even Batman needs Alfred on speed dial.
2. 👥 Small Business - “The Mighty Mini Team”
Ideal for: 2–10 users
Includes: Full remote support Office 365 or Google Workspace setup
Shared drive & backup solution
Basic firewall & antivirus
Monthly maintenance check-ins
Estimated Cost: R1,500–R3,000/month
Like having a mini-IT department without the awkward birthday parties.
3. 🧑💼 Growing SME - “Scaling Up Smoothly”
Ideal for: 10–30 users
Includes: Unlimited remote & on-site support (capped hours)
IT strategy guidance
Advanced security monitoring
Network setup & printer/scanner support
Staff training sessions
Estimated Cost: R5,000–R10,000/month
You’ve got a team now—time to upgrade from “switch it off and on again” to “call the pros.”
4. 🏢 Medium Enterprise - “The Well-Oiled Machine”
Ideal for: 30–100 users
Includes: Dedicated IT account manager
Full remote/on-site support
24/7 monitoring + cybersecurity
Asset & license management
Monthly reports + strategic planning
Estimated Cost: R12,000–R25,000/month
Like having an in-house IT team, minus the extra coffee bills.
